I wouldn't even give one star if I could! I ordered two plants and two terracotta pots. One plant even had a torn leaf, and one pot arrived broken. After waiting forever, I finally got a reply saying they couldn't send me the replacement pot and that I should order it myself using a code – where exactly is the savings on packaging material? Zero customer service! So, out of a sense of responsibility, I ordered two more pots and the "broken" one. When the order arrived, the original pot was missing. They only offered me a voucher, and I'm stuck with the shipping costs, even though it wasn't my fault! Absolutely outrageous, unfriendly service – never again!
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