03/04: Ordered two pots09/04: Received two pots, one of which was broken09/04: Immediately alerted the support : no response11:04: Alerted the support again : no response12/04: Finally received a refund offer, to which I responded that I would prefer a replacement pot : no response16/04: still no responseI don't believe that there is anyone working at this company, else they are all alone - did I say terrible support ? I meant practically non existent
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