I ordered a part for my faucet and they shipped me the part, but it was the wrong color. So I called to ask how I can ship it back and I was able to source the correct part locally to get my refund. Not only did they make me pay for shipping, but then they also charged me a $15 restocking fee for a part that was never taken out of the box. Honestly, I probably would never order from them again. Even after calling Customer Service, they did not help me at all. I was surprised that such a large company like theirs didn’t even cover shipping back.
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PlumbersStock.com was founded with the vision of providing top quality plumbing parts and brands at wholesale prices to customers around the world. PlumbersStock was created and is backed by a multi-million dollar family-owned and operated wholesale company with decades of experience in the Plumbing, HVAC, and Irrigation industry. With our first plumbing supply store established over 20 years ago, we are full of experience and we strive to be the best in the business. Now we can offer our excellent plumbing parts online, allowing us to supply the entire United States. We are here to provide you with the knowledge, products, prices, and support usually reserved only for contractors and service professionals.See more
