Customer service is amazing! Replaced broken jump mat, springs and poles. Kaya Went extra mile to help. Facing buying 5th trampoline in the past 7 years (if my kids tested trampolines, none of them would reach the market) i went for Plum because at least I would be able to buy spare parts rather than the whole trampoline. PLUM trampoline is SOOO easy to assemble!!! Secondly as already mentioned customer service is absolutely fantastic.
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