For two weeks, I've reached out to the customer service team, only to be redirected to the courier, who in turn sent me back to the seller. They keep asking me to wait, which feels unreasonable. I'm simply seeking a full refund for goods that I never received, as I'm entitled to under Consumer Law, yet I keep receiving defensive responses claiming the courier says it's delivered. It's not in my possession, and I've checked with neighbors. Avoid this company; there are better, more reliable options for stylish compression socks.
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