Terrible communication at head office and significant delays which meant I incurred very high costs to charge my vehicle publically for 3 months. The initial delay was due to me needing to get my property unlooped (Not Pods Fault), which took about 4 weeks to resolve, the remaining 8 weeks was due to poor/No communication despite chasing a lot. To compensate, they removed the £200 fee for white trunking which ended up being within the free of charge distance anyway. The installation was great (in general), but if you like the way your property looks internally, be prepared to redecorate as the engineer dragged his drill across my ceiling and walls like a toddler with a crayon. Did I complain? No, I didn't bother at this point as I had lost faith in the companies customer service weeks ago. The charger itself is great and looks super smart. It takes about 12 hours to fully charge a Polestar 4 to 90% but would I recommend the comapany, absolutely not.
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Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.
