I rang the overseas call centre this morning and the staff were nothing but rude, pushing the problem onto the admin in the company. The call lines in the call centre are very delayed and the staff are the rudest call centre I have ever spoken with. If one profile was set up incorrectly in the system, there seems to be no way to fix a simple problem or reset. E Mail response is also equally poor. Pairing with a commercial charger should be easy and straightforward with UK based customer support not rude overseas support who do everything in their power not to find a reolsution and repeat the same messages.
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Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.
