I want to make it clear that this entire process has been far from professional from the outset.There have been multiple changes to installation dates, inconsistencies in the initial information provided, and a lack of communication throughout. Emails have gone unanswered, and phone calls have simply resulted in being passed from one person to another without any resolution. This has been extremely frustrating.Taking yet another day off work is not ideal, and I would appreciate this being treated with urgency to ensure the matter is fully resolved on the next visit.I would also like to note that the engineer who attended was excellent and carried out their work to a very high standard. Podpoint will just brush it under the carpet.
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Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.