My Pod point stopped working but I was able to arrange a service appointment quickly after exchanging emails with a customer representative. The service engineer fixed the problem (replacement PCB) on the first visit and then arranged a follow-up visit to replace the front plate of the Pod Point, which was slightly damaged. The service engineer was friendly and helpful and arrived well within the 11AM-4PM window agreed both times.
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Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.
