Customer service is a joke. My pod point would not connect to WiFi. I called today and the adviser admitted they have a software glitch and then tried to charge me for a repair on their own software. When I asked for a manager they said they dont have any working. I said I don't believe them and refused to hang up and suprise suprise a manager was plucked out of thin air. This company is dishonest expensive and should be avoided.
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Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.
