After contacting podpoint for help over reestablishing web contact with my unit, I had someone in a very difficult call with a broken/interrupted phone link. I was referred to someone in the uk who sent me an email that I found impossible to follow. Then, on contacting the phone link a second time in frustration, the respondent was Aljibar Alsad, a Customer Support Executive who was amazingly helpful. Clear and polite and a delight to speak to. He sorted things out on no time. So a big thank you Aljibar.
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Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.