Absolutely shocking. Scam of a company. Cannot speak to anyone. I want to cancel my hosting after multiple failings on my website. I will be taking this further and having them investigated. I will cancel my monthly charge straight from my bank and ensure there are consequences for this AWFUL company. Further to the response from podpress I have responded to emails with no reply from them whatsoever. I couldn't simply "log on" to cancel my hosting because I couldn't access my account to talk to anyone. From open support ticket that was also no help whatsoever. I've now lost all the work I wanted to retrieve from my website and I'm extremely disappointed in this service and how hard it is to simply get an answer or fix the many issues I've encountered with this hosting companies. Devastated to have put so much effort into this for it to end this way.**edit to respond. How do I open a support ticket when I can't log in, and after multiple attempts to reset password with no success, how would you propose I move forward to get answers?? **further edit. There is no email. There is no moving forward with this. Now how do I know you've even cancelled my subscription if you can't verify my email or find a way to get me logged in so I can speak to someone?? I've taken a screenshot of your response claiming to have cancelled my subscription, and I will also go directly to my bank to ensure this. I received email invoices from you, so I know there has to be a way to communicate. But I can't figure out how to do that, and every avenue I try seems like a dead end. Similar to many other negative reviews you have received. I highly recommend working on your customer support service in the future.
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PodPress is an ICO Registered Company providing WordPress hosting in a containerised cloud.
