pokemon.com

2.3
2.3 Based on 48 reviews

...

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Chris
Illegally charging and refusing refunds

Had set a a free trail of the subscription to not auto renew as required by UK law. However I was still charged the full amount for a months subscription. Upon contacting Pokemon international for a refund they refused stating they will never give a refund for any reason. I pointed out the relevant UK laws showing them why this is illegal and they said that they would.no longer reply to me. Disgusting will be pursuing money back along with passing the case onto Competition and Markets Authority who agree that their policy violates UK law.

1
Date of experience: Aug 01, 2025

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