Nightmare, nightmare once again nightmare. I will never purchase anything from this company again. The second time as a solution to the complaint of the same problem they offer repair. For nothing they have the experience of the customer and that he does not want to have another product repaired. The product is clearly defective. Terrible customer service and company policy. Fortunately, the case will already be handled by the European Consumer Ombudsman and a lawyer. I won't let Polène off the hook on this one....
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