I bought the Cyme bag on 10/08 , and it arrived on 10/31 damaged, there are a few holes in the bag. I requested a replacement for the same bag in good condition, new. I wrote several email, also I contacted them on webpage chat and no answer, they just ignore it. I received the bag on 10/31 and today 09/11 still have no answer. I tried to return it through the their page but no label to return arrived.
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