Had a terrible experience with Polene. Do not buy from this company if you happen to see this in time! I have not recieved my refund for package EU130835 and every time I call them, they say that the right department in charge of refunds is not available and that they have escalated the issue. According to them, I just have to wait but I have waited more than enough for my refund, and now they will not answer me by email. Their customer service by phone is just like talking to a robot that repeats the same frames over and over again. I will be taking legal actions.
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