Please think twice before ordering. Received an email saying my order is delayed (I ordered in January due for delivery in March). This should have raised alarm bells however I assumed this was a reputable company. I then requested a refund and now they can’t confirm my order number or email? I emailed them back via the email they sent. Consumer rights act dictates I can request a refund when items are undelivered. These companies shouldn’t be allowed to misuse consumers money. Maybe they should pay interest on the money they’ve taken without delivering the goods? Let’s get social media involved so others don’t get duped!!! People power Edit:So I have received a refund. They replied with a a very generic email, no personalisation and a very simply sorry. How about compensating me for the inconvenience caused? Polene kept my hard earned cash for two months without any updates. Then decided they couldn't meet delivery deadline. They clearly don't care about consumers and operate like bandits. Stay clear and spread the word community
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