polene-paris.com

2.3
2.3 Based on 208 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Eliza Reed
Please stay away from this brand

Please stay away from this brand! It’s a false hype, and they cheat people. They don’t send you what they advertise. They falsify the colors on their website. And they’re not ready to accept it. Lol, they said I can return it, but they won’t refund the duty tax. Why should I pay approximately $80 on top of the shipping fee to return something they wrongly put on their website? Please tell me what kind of light exposure will make the bag look so different. Or am I colorblind, and they both look the same color? If both the bags are the same color, I’m ready to let it go. Is there a European consumer protection department I can file a complaint against them? I sent them the pictures via email too Edit: please don’t patronize me. I’m not colorblind. A light beige bag doesn’t look reddish in pictures no matter the monitor settings or display settings unless one is colorblind which I’m not. And I emailed before purchasing the bag and they said except for the shipping fee which I presumed is $25 it will be a full refund. See the emails I’ve sent with the pictures. Don’t bother responding. The scary number negative reviews are clearly an indication where the problem lies. Lol

1
Date of experience: Mar 18, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More