yeah don't bother!!! I adore the look of this bag - I had the Neuf for for £440 as a gift from my Husband for xmas. This bag is not for every day use at all. I would class as special. I had used it once for a lunch after xmas and the stitching became undone. I contacted Polene - they said send back and they would repair. I did this - three weeks later it came back. I have then used the bag again for a days shopping trip - yesterday & once again the same thing has happened. Polene are refusing to send a new one - stating its used???? But of course its used but its faulty. I love the leather, the style the colour & was looking forward to buying another colour for the summer. But not now. :(
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