I bought a numer un bag and it came with a defect- one of the buttons wasn’t attatched to the leather.I’ve been trying for over two weeks to return the bag. The costumer service takes forever to answer my emails and everytime they ask a new question and then take several days to answer me again. They should have a pre-written email eoth all the informations they need to be answered in one time. I’m extremelly disappointed, it was my first and last experience with this brand
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