I had made an order but realized my email had an extra letter in it in my confirmation after purchasing. They got back to me quick about that and I thought fixed it. I emailed them again to be able to get the details of my order, or a confirmation email and no response. A couple days later I gave up and tried to cancel my order because they were not responding and I had found another company that was great. And still no response. A few days later I asked for any details of when or if my order would be shipped if it hasn’t been cancelled and any information they could give me about my order. Nothing. Money is out of my account and it’s been a while and no emails or bag. I’ll have to contact my credit union to despite the transaction because I still have no idea what has happened with my order. Very unimpressed and disappointing. I had heard great things about their products and to be treated like this as a paying customer is ridiculous.. not worth it.
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