I ordered 2 bags online a week before arriving to Paris, after i sent a mail asking if they are sure it will arrive on time, they reassured me that the bag will be sent tomorrow and will arrive on time within 5 buisness day max. Five days later I received note from dhl it was just sent today and will arrive to the hotel days after im gone ( more than 9 business days!) i tried to email, call, leave massages for days there is no reply whatsoever. Poor customer service! I need to cancel the order going to open a dispute in paypal. Be aware.
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