Now I know why you can not reach luxury brand and still increases the price since company sucks. I ordered the first polene tonca for my niece in NY store and sent used item with scratches on leather for real omg unprofessional bad management at warehouse or whoever in charge. Second I ordered again now they shipped the fake one. The purse has no tag attached no right box as described like others have received. I called many times the phone no one pick up. You guy need to shut down the company. Suck brand.
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