polene-paris.com

2.3
2.3 Based on 208 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
MM55
Wrong bag sent

I purchased a Numero Sept and a Numero Un in camel, but received the Nano instead. I have sent emails every day since then and I have left a voicemail to no avail. I tried calling the New York store, but the number is inoperable.All I was looking for was a $90 credit back to my card or a store credit. Despite receiving the smaller version of the bag I originally ordered, I love the bag however I paid for the larger bag.I am extremely disappointed in this company which is too bad because the bags are very stylish and well made.Addendum (06/11/2023):I will now give POLENE 4.5 stars.I received an email confirming my $90.00 credit. 👍🏾👍🏾

4
Date of experience: Jun 08, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More