I placed an order for the Numéro Dix in the textured black but received it in the textured taupe instead. This is my first time purchasing from the brand and I am very disappointed that I have been sent the incorrect colour. I have emailed Polène but have yet to receive a response. Not sure what the experience is like in store but would not recommend purchasing online as they send you the wrong item, take days to respond and offer no compensation for wasting your time having to return the item. Reading other reviews, many people have also received the incorrect item.
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