I have received my Beri Taupe from Polene on 21st February, and I really love Polene bags so that the Beri Taupe was my fourth Polene bag order. However, the strap attached part was fallen off, the bag is unfortunatelly defective. I emailed Polene with the photo but I haven't heard reply from Polene. I've felt nervous that so many of these comments didn't get reply from Poelen for so long.....UPDATEI have received email from Polene after 3days and they sinsirely provided me to fix the issue. As they are startup company and expanding the business very quickly. this is the time some chaos occurs.. However, I beleive they will face issues faithfully.
Claim your business profile now and gain access to all features and respond to customer reviews.
