polene-paris.com

2.3
2.3 Based on 208 reviews

...

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Beverly Butler
The worst customer service ever

The worst customer service ever. Orderded 16/02 - NL4133.Received the confirmation e-mail and website is showing 6-7 business days for delivery. The truth ; 01/03 and still no shiping confirmation.Called like a thousand times to the only number showing on their website - no response at all. I wonder if there is anyone that is even taking the phone ? So second option ; e-mail sent 27/02. No response at all 2 days later... It's no pre-order model.I'm even starting to wonder if I should go to the store in Paris. Because this is just so bad..

1
Date of experience: Mar 01, 2023

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