The items are beautiful, no doubt. But the customer service is really appalling. I have been trying to return my pre-ordered bag as the colour looked very different on the screen. however they system would not allow you to return items which have been pre-ordered and instead one needs to contact customer service directly. I have don't this however a week on and several follow up emails and so far now respond.
Claim your business profile now and gain access to all features and respond to customer reviews.
