I already have a bag and I wanted another one so I ordered and although it was pre order it came sooner than expected. But the bag is defective! It's impossible for it to stand upright with all 4 of it's metalic feet touching the surface, either the front or the rear ones will float in the air and after a while the bag falls flat on its face (its the numero un nano). I sent 2 emails asking for a replacement but they never answered. Its almost a week now. I'm calling them and they don't even pick up the calls! This is not customer service of a serious company. Its ridiculous!!!
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