Love Audi, i'm on my fourth from Poole Audi.They are all very professional, smart and attentive.One issue: when you call them, you go to reception, they take all your details and then try and pass you to the relevant department, if a particular agent is dealing with you only he/she can speak to you. This is where the telephone tennis starts. Bck and fourth 4 time the other day, we ended up dealing with the issue on answer phone messages. Loosen up this rule Audi, its time consuming and frustrating and take up everyones tim x 4 on this occasion.
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