We visited Popeyes in Llanelli today. 26 February 2026 for the first and last time, the reasons why is we ate in the restaurant and both the different fries we ordered were just warm and by the time we had eaten half our meal the fries were cold, I give up, we stopped using McDonalds as every restaurant we ate in they also served us warm fries, I had great hopes Popeyes would be different, the staff didn’t seem to smile and I watched one young employee bring food to a table and he never smiled, then as tables were vacated they were not cleaned down with food on the tables and on the floor, bad hygiene, then I was lucky enough to sit in the middle aisle where on the wall was a loudspeaker the noise was relentless and so loud that when drums were beat my table actually vibrated, if I want music that loud I would go to a night club. We ordered different chicken pieces and were happy as the chicken was properly cooked and juicy. Considering this branch has only just opened we were very disappointed serving luke warm fries and the cleanliness. Also we didnt like the actual inside, it all looked cheap and tacky and on getting home have decided to tick Popeyes off our list for good, such a shame.
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