Never have experienced such disgusting behaviour from management. I went into the store on the 6th of December placed an order on the screen. The screen had a glitch and went off just as the order was processing the payment pings on the bank saying you’ve been taken. I went to the till and spoke to Lady, who then got the assistant manager he was very rude from the beginning wouldn’t let me speak or explain. He refused to do anything. He even raised his voice at my daughter when she asked a question. I don’t ask for another manager. I had to wait 20 minutes for somebody out the back to turn up who I believe wasn’t even a manager as he was wearing the uniform of the service. He spoke to me in a very aggressive manner told me I need to replace the order. I asked him to explain how it would work with the first payment. He then accuse me of not having any money in my account to say that that’s probably why it didn’t go through. I’ve since made a complaint to the head office and they don’t seem to be bothered. Please don’t eat here as the service is terrible.
Claim your business profile now and gain access to all features and respond to customer reviews.
