I had a very bad experience with Popeyes in Birmingham, UK. After eating at their restaurant, I became ill from what I believe was food poisoning. This not only ruined my trip but also caused me to lose a significant amount of money.I immediately reported the issue to Popeyes. A member of their investigation team called me once, but she told me there was nothing she could do and promised to call back. Since that day, I have received no further communication.I have tried emailing several times, calling back the number that originally contacted me, and even messaging their official Facebook and Instagram accounts. My messages have been seen but completely ignored. To this day, I have received no follow-up, no refund, and no apology.This is extremely disappointing and unacceptable customer service, especially when it concerns food safety. Based on my experience, I strongly recommend staying away from Popeyes Birmingham.
Claim your business profile now and gain access to all features and respond to customer reviews.
