Believe that interaction between departments at any motor dealerships are a direct reflection of the Dealer Principle's management. The recent relocation of the Porsche dealership to new facility on the other side of Nottingham brought an expectation of "new start and better services". However, it took direct contact with Pirelli Europe in order to get Nottingham/Stapleton's to order 2x Pirelli P Zero 275/40 ZR20 NO front tyres. [My bad, had fitted Pirelli rated NO rear and N1 front].Was notified 1 Nov 2022 of error but took until 5 May 2023 to be resolved. Booked to have Summer Wheels swopped for Winter Wheels (i.e. removed on 5 May) only to be informed on 20 Nov 2023 that the wheels were lost! (discarded at old location?). Heard rumours that Nottingham knew of this situation on 28 Sep and although I had requested for it to be re-checked when booking was made on 11 Oct for wheel swop on Tues 20 Nov 2023, it appears nothing was done. Currently unable to gain any information as to when promised new set of Winter Wheels will be available/fitted to my Panamera. Dealer Principle blames parts manager but it seems that workshop do not listen to service, parts do not talk to workshop and ALL is utter chaos.
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