portillos.com

2.3
2.3 Based on 12 reviews

Privately-owned concept restaurant company with 38 Midwestern United States locations including Portillo's Hot Dogs, Barnelli's Pasta Bowl, Barney's, The Keywester, and Luigi's House....

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Tiffany Price
Knowingly selling subpar food.

We order the "hot dog" specials and found the skins were so thick I couldn't chew them (not the normal Vienna dog). I Asked to see the manager and he STATED that several times a year they come like that, we still serve them on the weekends only. I then Sent a letter to the store, and another manager replied with the same response! This tells me that they KNOWLINGLY sell subpar food at premium prices. Profits over customer appreciation/satisfaction. Portillos was built on good products you can TRUST. Corporations answer to that is shown above.

1
Date of experience: May 24, 2025

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Business Details

  • Privately-owned concept restaurant company with 38 Midwestern United States locations including Portillo's Hot Dogs, Barnelli's Pasta Bowl, Barney's, The Keywester, and Luigi's House.

  • language http://portillos.com

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