Had a problem at Portillo's. Order takeout. Two hamburgers two hot dogs fries and onion rings. Took over 15 minutes to receive my order. Food was cold by the time I got it. Watched other orders being processed while I waited for mine. The two guys in front of me had burgers and got their food and finished it and left before I even got mine. Portillo's has not tried to reach out to me about my complaint. Showing that they obviously do not care about their customers. Find another restaurant to go to.
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Privately-owned concept restaurant company with 38 Midwestern United States locations including Portillo's Hot Dogs, Barnelli's Pasta Bowl, Barney's, The Keywester, and Luigi's House.
