I recently placed a large order as a Christmas gift for my daughter (and purchased the PP wrapping as well), but unfortunately the package was delivered empty by USPS. I was anxious about losing both the items—especially since collections sell out quickly—and the money spent because USPS had essentially “lost” my mail.PP’s customer service immediately stepped in with kindness and reassurance, offering to replace and reship my entire order with no hassle. While I hate to see a company lose merchandise due to USPS, it meant a lot to see PP stand behind their products and their customers.I’ve been a long-time PP shopper and will continue to be one. Thank you, PP, for your understanding, kindness, and support. Happy holidays! 🎁✨
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