Absolutely unacceptable service.Posten failed to contact me despite my full name and correct contact details being clearly mentioned on the letter. There was no phone call, no message, no attempt whatsoever to reach me.Instead of doing their basic job, they simply returned the item and are now saying I have to pay the full fees again to resend it. Why should I pay again for your failure?This is beyond frustrating and completely ridiculous. Customers should not be punished for Posten’s incompetence and lack of effort. If contacting the recipient is too much to expect, then what exactly is this service for?Extremely disappointed. Waste of time, money, and patience. 👎
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