A parcel was delivered to wrong post office in shop. I tried to complain, but met several difficulties both from posten.no and the shop (where the post office was). I was only able to chat or talk to AI-assistent, almost impossible to talk to a real person. It tok me several days to get a real contact. They promised to send the parcel to «my» post office in shop, but it never arrived. The day after my personal contact with somebody at posten.no I got the news that posten.no already had sent back my parcel from Norway to Spain. So I had to contact the seller and ask for a new delivery. They sent the new parcel the same day, and now I am already waiting again
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