I had a package that was supposed to arrive Monday, it was delayed to Friday.Now it's Friday and they rang the doorbell, But they drove away within 2 minutes, wrote to support for an hour and they had told me they sent my package to the town over, because they couldn't leave it by the door, while they left the previous package by the door from the same seller. Support kept telling me to go to the next town for the pickup point (for context pickup point as mentioned is one town over and it's 30m by car and 1hr with public transport). I wrote with chat for an hour that led nowhere, then I called support, waited another 20 mins with under 10m conversation that also led nowhere. Posten is by far the worst postal service I have ever experienced and dehumanizing me like this and waste time and energy is not only unnecessary and unacceptable.
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