After my previous review, I spoke with a salesperson who informed me that the item was actually at the store. However, no one contacted me about the delivery delay or the item being crossed off the order. It feels like sheer negligence. The delivery is scheduled for Monday, but this only happened because I had to follow up. I agree with others who experienced poor after sales service. I placed a large order and called multiple times for clarification but received no callbacks. The delivery was scheduled for today, but I was informed late that it would be between 3:00 PM and 5:00 PM. When I called to check, I was told it would be within an hour, which caused me stress. When the items arrived, the kitchen tap was missing, and I was left to chase it up myself. This experience has made me reconsider future purchases.
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Powerland Electronics Online Appliances Store, where you are able to shop, browse, learn and compare products and prices from the convenience of your home.
