I recommend better service and parts availability as well as a method to contact customer support other than leaving a bad review. Once I was contacted by someone, they were able to assist me in finding the right part for my mower.
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PowerSmart USA offers a wide array of full featured outdoor power equipment, ranging from snow blowers, lawn mowers, yard cleanup tools and more.
We're dedicated to assist with customers to solve the problem. If there is any problem, please contact to us by our support emails: support@powersmartusa.com.
In the meanwhile, we understand how disappointed it was due to the phone no answer.
Our Telephone Service is out of service due to regional problems. If you have any questions, please contact to us in email. We’re trying to reconstruct our Telephone Service.
Each equipment does come with the manufacture warranty and there're the details on the instruction manual. We're glad to provide the free replacement parts, exchange or service center for our customers, if it's under warranty.See more