This company is garbage. I ordered a lawnmower bag 1 week ago and it still hasnt even shipped. This is the saddest thing ive ever seen. Ive never had a business do something like this. Ive talked to 3 different support people through email and they said they would look into it. Apparently not. I cannot cancel the order because i cant get ahold of them. Id rather just buy a different brand of lawnmower.
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PowerSmart USA offers a wide array of full featured outdoor power equipment, ranging from snow blowers, lawn mowers, yard cleanup tools and more.
We're dedicated to assist with customers to solve the problem. If there is any problem, please contact to us by our support emails: support@powersmartusa.com.
In the meanwhile, we understand how disappointed it was due to the phone no answer.
Our Telephone Service is out of service due to regional problems. If you have any questions, please contact to us in email. We’re trying to reconstruct our Telephone Service.
Each equipment does come with the manufacture warranty and there're the details on the instruction manual. We're glad to provide the free replacement parts, exchange or service center for our customers, if it's under warranty.See more
