Bought a Milwaukee M!* FOB Brush Cutter. It arrived promptly. Bit concerned that the box had been opened but everything appeared to be there. Upon closer inspection of the box I saw that Powertools GB had stripped out the two M18 8Amp High output batteries and charger unit and then sold it bear. A little naughty.The tool certainly worked well as I used an 2 x 5amp batteries first which appeared OK. Then I used a new 3amp high output battery which ran out within ten mins (all used on low setting) When this battery ran out I could not get it off the unit for maybe ten mins. When I got it off I saw the battery had melted. I inspected the five amp batteries and saw one of those had started to melt.I phoned Power Tools GB (twice as they were too busy) the guy there said it was my fault for not using all 8 amp High output batteries. Will only refund my money if I pay for shipping back to him and will not do anything about my melted batteries.Then he said as it is a professional tool normal trading Standards policies do not apply. Also said it is normal practice for retailers to strip out batteries to sell on and then sell the bare unit which is what I paid for so what am I complaining about. He suggested waiting seven days and then take it up with Milwaukee who would pick it up free of charge and inspect it and replace it if was found to be faulted.
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Stocking a comprehensive range of professional tools and accessories, we have grown from humble beginnings to a leading distributor in the UK. Established in 1979, we have been at the forefront of delivering the latest innovations to the construction trade. With a no nonsense approach we are one of the few stockiest of major manufacturers to offer an online shopping & showroom experience. By prior arrangement a number of our tools can be demonstrated in our dedicated demonstration area.
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