ordered a circular saw on saturday, on tuesday emailed to ask for an update as i had still not recieved, Nick was prompt and replied, telling me it would be delivered the next day, a delivery was made, a spanner (which I hadn't ordered )but no saw, rang them and the guy I spoke to was rude and said mistakes happen, they said they would deliver that night and pick up the spanner, I emailed Nick and asked if it was easier to refund, he agreed, told me to keep the spanner and an email saying refund done, (this time not in a nice way) this was my first experience with this company and would not use again, staff attitude is very important, very rude.
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Stocking a comprehensive range of professional tools and accessories, we have grown from humble beginnings to a leading distributor in the UK. Established in 1979, we have been at the forefront of delivering the latest innovations to the construction trade. With a no nonsense approach we are one of the few stockiest of major manufacturers to offer an online shopping & showroom experience. By prior arrangement a number of our tools can be demonstrated in our dedicated demonstration area.
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