I contacted the POWTOON team after they upgraded their site in the middle of my work, and so many things I did became PRO and now cost money.I contacted in order to ask for an explanation of the matter and asked them to help me because my work was destroyed.They got back to me quickly, after each email, I immediately received a reply email.The problem is that at first they didn't understand me and didn't accept my words, but after repeated emails of explanations, they agreed to give me a one-time option to download my work as it is without cost.So I gave 4 stars because it helped me. At the same time, I took off one star because I had to explain again and they asked me to shorten the video. That is, they helped, but not yet fully, because this whole situation was not fair for me from the start, that they made changes without prior warning.Note that the team changed several times but it was okay, because they saw the email chain and immediately understood the situation
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Powtoon is the unified AI video platform that empowers you to easily create, scale, and share professional video content. Instantly deliver high-quality communications and knowledge engagement with complete creative freedom - all while enterprise-grade brand consistency, security, and compliance seamlessly fuel your AI transformation.
