The absolute worst Customer Service in the entire world! Never been so disgusted in my whole entire life. They talk over you constantly and do not allow you to speak. I asked for My Service to be shut off. They said it was gonna be shut off at 10 o’clock. Somebody else moved into the house and they let it go till 3:30 before they decided to shut it off. Talk about incompetent. They ask at the end of the call would you like to take a survey you say yes and then the person you’re speaking with disconnects you so you can’t leave a review on them. This place should be shut down. Everyone that works there is rude and you can’t understand them. Glad I moved away and never have to use these crappy services again.
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Ranked among the best companies for customer service in the United States, we are proud to deliver electricity to about 1.4 million customers in 29 counties in central and eastern Pennsylvania. We employ nearly 2,300 people and maintain 50,000 miles of...