I received an estimated bill that was way higher than any bill I had ever had. A letter was put out by the President of PPL saying it was an error and that it had already been fixed, except mine had never been fixed. Then they had another error where there was a billing delay so I got a 61 day bill. They had never let anyone know about that error. Now I have an astronomical bill and there are no good options. PPL has a monopoly in my area so there isn't even anything I can do, I am stuck with them and their constant mistakes.
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Ranked among the best companies for customer service in the United States, we are proud to deliver electricity to about 1.4 million customers in 29 counties in central and eastern Pennsylvania. We employ nearly 2,300 people and maintain 50,000 miles of...