Was approached via email and telephone on a fishing expedition with a scripted bunch of presumptuous questions. I thought the aim of the conversation was to get a quote to play music and be compliant. It turns out the quote came with a bill for 2025 plus 2026. I have tried by email and telephone to resolve this situation. However the call handler Gemma will not help and has told me if I do not pay 2025 and 2026 Quote/retrospective Bill they will start proceeding against me. I am so upset and beside myself. Even when I said I can’t afford a licence for 2026 so please don’t bill me as I’m NOT playing music. She responded the bill is for 12 months and this stands. My business can not afford this. ** Update Thanks for your below response but this proves my point! How can I have an account with you? I’m not playing music to the public**
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PPL PRS is the UK's music licensing company formed as part of a joint venture between PPL and PRS for Music, bringing UK music licensing services together. Find out more about PPL PRS, TheMusicLicence and public music licences for businesses.