I booked a driving course with Practical Pass in November 2025 and immediately experienced serious issues. I was never given a DVSA test reference number, proof of a confirmed test, or any verified instructor details—only a name with no ADI number or credentials. No instructor ever contacted me.When I asked for evidence of the test they claimed to have booked, I received only vague, repeated explanations and no documentation. Their process did not match DVSA procedures, and their communication raised multiple red flags.They have stated that a refund has been issued, which I am now waiting to appear.I have reported this to Action Fraud so other learners are protected. I strongly advise anyone considering this service to proceed with extreme caution.
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